Ad hoc Support

Ad hoc maintenance is ideal for those who rarely require their website to be changed and only need a one-off update, this package includes:

• Response time of 48 hours or less
• Content loading or website updating
• Adding additional functions
• Support ticket help desk
• Email support

Ad hoc support is included in monthly plans

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Enhanced Support

Our Enhanced package is for those who require support on a regular basis and want to keep their website up to date. It includes:

• 3 hours support per month
• Response time of 24 hours or less
• Content loading
• Adding new functions
• Support centre help section
• Support ticket help desk
• Email support

Premium Support

Our Premium package is for those who require regular support for a growing website and would like to benefit from FREE website hosting. It includes:

• 10 Hours support per month
• Response time of 12 hours or less
• FREE website hosting
• Adding new functions
• Content loading
• Website updates
• Support ticket help desk
• Email support

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Developers Support

Our Developers package is for you if you are building and developing your website to a professional level.  It provides direct access to specialist developers who can work on any area of your website to make improvements as you need them. It includes:

• Unlimited support per month ƒ
• Response time of 12 hours or less
• FREE website hosting
• Content loading
• Adding new functions
• Web development
• Support ticket help desk
• Email support

ƒ Unlimited is subject to a fair use policy